Metrohm 850 Professional IC Anion MSM-HC - LP-Gradient User Manual

Page 109

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6 Troubleshooting

850 Professional IC Anion MSM-HC LP Gradient

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99

Problem

Cause

Remedy

Individual peaks
greater than expec-
ted

Sample – Carry-over of the
samples from previous
measurement.

Rinse system longer between two samples.

MSM-HC – No (or
insufficient) pump-
ing of regeneration
or rinsing solution

Leak in the system.

Check connections.

Peristaltic pump – contact
pressure too weak.

Correctly set contact pressure .

Peristaltic pump – filter
blocked .

Replace the filter .

MSM-HC – backpressure
too high.

Clean the MSM-HC (see Chapter 5.11.3.2,
page 87)
or replace parts
(see Chapter
5.11.3.3, page 90)
.

Peristaltic pump – pump
tubing defective.

Replace pump tubing .

Poor reproducibility
of the retention
times

Eluent – Leak in the eluent
path.

Check the eluent path

Eluent – Blockage in the
eluent path.

Check the eluent path

Chromatograms
have poor resolution

Separation column –
diminished separating effi-
ciency.

Regenerate separation column (see Chap-
ter 5.13.4, page 95)
.

Replace separation column (see "Connect-
ing and rinsing the separation column",
page 63)
.

Extreme spread of
the peaks in the
chromatogram.
Splitting (dual
peaks)

Connections – dead vol-
ume in the system.

Check connections (see Chapter 3.6, page 18)
(use PEEK capillaries with an internal diameter
of 0.25 mm between the injection valve and
detector).

Guard column – diminished
performance.

Replace guard column (see Chapter 3.21,
page 61)
.

Separation column – dead
volume at column head.

Install separation column in reverse flow
direction (if permitted by the information
sheet).

Replace separation column (see "Connect-
ing and rinsing the separation column",
page 63)
.

Greater rise in the
baseline

MSM-HC – reduced
capacity.

Regenerate the MSM-HC (see Chapter
5.11.3.1, page 86)
.

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