Problem possible solutions – Aviom Pro64 Network Manager User Manual

Page 146

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137

P

ro

64 N

etwork

M

aNager

U

ser

g

Uide

Problem

Possible Solutions

Pro64 Network Manager cannot

communicate with the network

Check the

ƒ

RS‑232 cable and communication settings.

Keep all RS‑232 cables as short as possible.

ƒ

Incorrect RS‑232

ƒ

baud rate settings

ƒ

USB‑to‑RS‑232 device is not set up properly
Incorrect RS‑232 cable; must be

ƒ

null modem and not a

straight through cable
Check the pinout of the RS‑232 null modem cable using

ƒ

a multimeter.

Pro64 Network Manager software is

unstable or will not launch

Check that the computer is running the proper version

ƒ

of the Windows OS—Windows XP with Service Pack 3

or Windows 7
Check that the computer has the correct Microsoft

ƒ

.NET

Framework 3.5 components installed (available on the

Microsoft website).
Run the ‘

ƒ

regedit’ utility and search for

N

et

F

rAmework

s

etup

to find the versions installed on your PC.

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