CTC Store CTS Union IP DSLAM for ADSL IPDSLAM-A8/A16 - Manual (Page 125)

ADSL IP DSLAM
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Problems with Starting up ADSL IP DSLAM
Table 7-1 Troubleshooting the Start-up your ADSL IP DSLAM
Problems Steps to Take
None of the LED(s) are on 1. Check all cables connection.
2. If the LEDs remain off, contact for technical support.
The LED(s) are on, but data
can not be transmitted 1. Check if all cables are well connected.
2. Check the PVC(vpi/vci) settings in CPE side. See
Appendix-C for the default setting of ADSL IP
DSLAM.
3. Ping the ADSL IP DSLAM from the user’s computer.
4. If you cannot ping, connect the ADSL modem or
router to another port on ADSL IP DSLAM. If the
ADSL modem or router works with a different port,
then there may be a problem with the original port.
Contact for technical support.
5. IF connecting with different port does not work, try a
different ADSL modem or router with the original port.
6. IF the problem still remains unsolved, contact for
technical support.
You cannot access the
command “tftputil <IP
address> <get>
<sf_user.cfg>” in windows
interface ADSL IP DSLAM
via the console port 1. Check if the ADSL IP DSLAM is connected to your
computer’s serial port
2. Check if the communication program is configured
correctly. Pls. Refer to “Logging into the Command
Line Interface” section on page 17.
3. If the problem remains unsolved, contact for technical
support.
Problems with Configuration
Table 7-2 Troubleshooting the ADSL IP DSLAM configured setting
Problems Steps to Take
Your configuration settings
do not take effect at restart 1. Use the command: save to save your configuration
before you restart the ADSL IP DSLAM. (See “Saving
the system” section on page 61)
2. If the above corrective action doesn’t work, contact for
technical support.