CTC Store CTS Union IP DSLAM for ADSL IPDSLAM-A8/A16 - Manual (Page 126)

ADSL IP DSLAM
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Problems with SNMP
Table 7-3 Troubleshooting the SNMP server
Problems Steps to Take
The SNMP manager server
can not get information from
ADSL IP DSLAM 1. Check to see that the community in the ADSL IP
DSLAM matches the SNMP server’s community.
2. If the above corrective action doesn’t work, contact for
technical support.
Problems with Telnet
Table 7-4 Troubleshooting Telnet
Problems Steps to Take
You cannot telnet into the
ADSL IP DSLAM 1. Make sure that telnet session is not already operating.
The ADSL IP DSLAM will only accept one telnet
session at a time.
2. Ping the ADSL IP DSLAM from your computer. If you
are able to ping the ADSL IP DSLAM but are still
unable to telnet, contact the distributor. If you cannot
ping the ADSL IP DSLAM, check the IP address in the
ADSL IP DSLAM and your computer. Make sure that
both IP addresses are located in the same subnet.
3. If the above corrective actions don’t work, contact for
technical support.
Problems with Password
Table 7-5 Troubleshooting the password
Problems Steps to Take
You forgot the password Restore the configuration file ”sf_user.cfg”. All settings will
return to the configuration as “sf_user.cfg”, so any
configuration you have made in CLI will be lost.
If the above corrective actions don’t work, contact for
technical support.