Avalon Firestyles 900 PI-1993 to 1996 - Manual (Page 45)

W
ARRANTY
P AGE 45
To register your TRAVIS INDUSTRIES, INC. Limited Lifetime Warranty, complete the enclosed warranty card and mail it within ten
(10) days of the appliance purchase date to: TRAVIS INDUSTRIES, INC., 10850 117th Place N.E., Kirkland, Washington 98033.
TRAVIS INDUSTRIES, INC. warrants to the original purchaser that the AVALON pellet appliance be defect-free in material and
workmanship from the date of purchase as follows:
YEAR 1-COVERAGE: PARTS & LABOR -
1. Stove body, igniter, auger flight, auger tube, auger bearings, all other component parts & all accessories are covered for one year (ceramic glass,
refractory brick and logs are covered for thermal breakage only). Cost of any warranted component parts and labor to replace or repair warranted
component parts are covered. The cost of the dealer service call or travel time is not covered. Paint & gasketing material are excluded from coverage.
2. One-way freight allowance on pre-authorized repair done at factory is covered.
3. In cases where stove must be removed from home for repairs, a partial cost of re-installation of stove is covered (pre-authorization required).
YEAR 2-COVERAGE: PARTS & LABOR -
1. Stove body, igniter, auger flight, auger tube, auger bearings and all other component parts are covered (ceramic glass, refractory brick and logs are
covered for thermal breakage only). Cost of any warranted component parts and labor to replace or repair warranted component parts are covered. The
cost of the dealer service call or travel time is not covered. All accessories, electrical components, paint & gasketing material are excluded from coverage.
2. One-way freight allowance on pre-authorized repair done at factory is covered.
3. In cases where stove must be removed from home for repairs, a partial cost of re-installation of stove is covered (pre-authorization required).
4. Any of the above excluded component parts may be purchased at 30% discount off suggested list price.
5. New or replacement accessories are not available at discount prices.
YEARS 3-5-COVERAGE: PARTS & LABOR -
1. Stove body, auger flight, auger tube and all other component parts are covered. Cost of any warranted component parts and labor to replace or repair
warranted component parts are covered. The cost of the dealer service call or travel time is not covered. All accessories, igniter, electrical
components, ceramic glass, firebrick & logs, paint, and gasketing material are excluded from coverage.
2. Any of the above excluded component parts may be purchased at 30% discount off manufacturerÕs suggested list price (plus any shipping and
handling charges from your local dealer).
3. New or replacement accessories are not available at discounted prices.
4. One-way freight allowance on pre-authorized repair done at factory is covered.
5. No re-installation coverage.
YEARS 6 & ON-COVERAGE -
1. The original purchaser can buy stove component parts at 30% discount off suggested retail (plus any shipping & handling charges from your local
dealer) as long as you own the appliance (but a maximum of 5 years after Travis Industries discontinues the designated model).
2. The solid brass door is warranted to not warp, crack or peel for as long as you own the appliance. This warranty does not cover tarnishing of the brass
finish . Overfiring or neglect can cause permanent discoloration not covered under warranty (See OwnerÕs Manual for proper care).
3. The stainless steel ÒForgeÓ burn pot is warranted against Òburn throughÓ for as long as you own the unit (shipping and handling are not covered).
4. Auger tube and auger flight are warranted against defects in material or workmanship for as long as you own the unit.
5. New or replacement accessories not available at discounted prices.
6. No coverage on stove body, component parts or labor.
7. No freight allowances or re-installation coverage.
CONDITIONS & EXCLUSIONS
1. This new AVALON pellet appliance must be installed by a competent authorized service contractor. It must be installed and operated at all times in
accordance with the installation and operation instructions spelled out in the OwnerÕs Manual. Any alteration, willful abuse, accident, or misuse of
the product shall nullify this warranty.
2. This warranty is nontransferable, and is made to the ORIGINAL purchaser, provided that the purchase was made through an authorized AVALON dealer.
3. Discoloration and some minor movement of certain parts is normal and not a defect and, therefore, not covered under warranty. Overfiring of this
appliance can cause serious damage not covered under warranty and it is the responsibility of the installer to ensure that the appliance is burning as
per rating tag at time of installation.
4. The warranty as outlined within this document does not apply to the chimney components or other non-Travis accessories used in conjunction with the
installation of this product. If in doubt, contact your Authorized AVALON retailer before installation. Travis Industries will not be responsible for...
a. Down draft or smoke spillage caused by environmental conditions such as nearby trees, buildings, roof tops, hills or mountains.
b. Inadequate ventilation or negative air pressure caused by mechanical systems such as furnaces, fans, clothes dryers, etc.
5. Exclusions to this Limited Lifetime Warranty include: injury, loss of use, damage, failure to function due to accident, negligence, misuse, improper
installation, alteration or adjustment of the manufacturer's settings of components, lack of proper and regular maintenance, damage incurred while the
unit is in transit, alteration, or act of God.
6. This limited warranty excludes damage caused by normal wear and tear, such as paint discoloration or chipping, worn or torn gasketing, firebrick &
logs breaking, etc. Also excluded is damage to the unit caused by abuse, improper installation, modification of the unit or the use of fuel other than
wood pellets. Damage to the solid brass finish caused by fingerprints, scratches, items melted to the face, or other external material left on the solid
brass or from the use of abrasive cleaners is not covered in this warranty.
7. TRAVIS INDUSTRIES, INC. is free of liability for any damages caused by the appliance, as well as inconvenience expenses and material. Incidental
or consequential damages are not covered by this warranty. In some states, the exclusion of incidental or consequential damage may not apply.
8. This warranty does not cover any loss or damage incurred by the use or removal of any component or apparatus to or from the AVALON pellet
appliance without the express written permission of TRAVIS INDUSTRIES, INC. and bearing a TRAVIS INDUSTRIES, INC. label of approval.
9. Any statement or representation of AVALON products and their performance contained in AVALON advertising, packaging literature, or printed
material is not part of this limited warranty.
10. This warranty is automatically voided if the applianceÕs serial number has been removed or altered in any way. Only the original purchaser of An
Avalon appliance is covered by this warranty. If the appliance is used for commercial purposes, it is excluded from this warranty.
11. No dealer, distributor, or similar person has the authority to represent or warrant AVALON products beyond the terms contained within this warranty.
TRAVIS INDUSTRIES, INC. assumes no liability for such warranties or representations.
12. THIS LIMITED LIFETIME WARRANTY IS THE ONLY WARRANTY SUPPLIED BY TRAVIS INDUSTRIES, INC., THE MANUFACTURER
OF THE APPLIANCES. ALL OTHER WARRANTIES, WHETHER EXPRESS OR IMPLIED, ARE HEREBY EXPRESSLY DISCLAIMED AND
PURCHASERÕS RECOURSE IS EXPRESSLY LIMITED TO THE WARRANTIES SET FORTH HEREIN.
IF WARRANTY SERVICE IS NEEDED...
1. If you discover a problem that you believe is covered by this warranty, you MUST REPORT it to your AVALON dealer WITHIN 30 DAYS, giving
them proof of purchase, the purchase date, and the model name and serial number.
2. Travis Industries has the option of either repairing or replacing the defective component.
3. If your dealer is unable to repair your applianceÕs defect, he may process a warranty claim through TRAVIS INDUSTRIES, INC., including the name
of the dealership where you purchased the appliance, a copy of your receipt showing the date of the applianceÕs purchase, and the serial number on
your appliance. At that time, you will be asked to ship your appliance, freight charges prepaid, to TRAVIS INDUSTRIES, INC. TRAVIS
INDUSTRIES, INC., at its option, will repair or replace, free of charge, your Avalon appliance if it is found to be defective in material or
workmanship within the time frame stated within this limited warranty. TRAVIS INDUSTRIES, INC. will ship your appliance, freight charges (first
five years) prepaid by TRAVIS INDUSTRIES, INC., to your regional distributor, or dealership.
4. Check with your dealer in advance for any costs to you, when arranging a warranty call. Dealers may require you to pay a service or trip charges for
any warranty work. This charge can vary from store to store.