Honestech VHS to DVD 7.0 Deluxe - Manual (Page 76)

76. honestech
Black & White video:

Verify your video tape was recorded in the same video standard format for your region. If
it was not, see the Converting PAL/NTSC (and other video standards) section in the
appendix.
Pink/Green video:

Verify you are plugging your capture device into a USB 2.0 port attached to your
computer (avoid using external USB hubs).
Distorted lines at top or bottom of screen:
Distortion or lines at the bottom of your video are actually several lines of picture information
that have been corrupted by the VHS system. This is perfectly normal. Typically these lines
are not visible on a regular television because they are overscanned
– causing the edges of
the video to be out of view.
It has nothing to do with the capture equipment or your computer but unfortunately one of the
many compromises made by a VHS system.

Cleaning the heads and/or adjusting the tracking on your VCR can sometimes help to
minimize the lines/distortion.
Audio Problems
No Audio:

Check your cable connections to make sure they are secure.
 Verify you are connecting your cables to the ports labeled ‘Output’ on your video/audio
player. *If there are no ‘Output’ ports available, try using a Headphone output by way of
a headphone-to-RCA (Composite) adapter cable.

If using a Headphone output, adjust the volume for your audio player.

Verify the audio output ports of your video player work by testing them with your
television.

Verify the USB 2.0 VIDBOX capture device is plugged into your computer directly and
not through a USB hub.

Check your video & audio device settings from the Record Settings control panel (see
Step Two of the Advanced Mode – Capture section).
Choppy audio:

Verify your computer meets the programs minimum system requirements.

Avoid the following actions while recording and burning:
- Locking the workstation.
- Running other applications in full screen mode.
- Running CPU intensive programs.