Teo IP Phone 7810-TSG Installation User Manual

Page 66

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Teo IP Phone 7810 TSG Series Installation Instructions

Page 66

13-280138 Rev. H

Problem Observed

Remedial Action

AUTH PSWD=
DELETE CLEAR 123

The AUTH PSWD (password) is a null value. Enter the

appropriate AUTH password.

PROXY=
DELETE CLEAR 123

The Proxy server address is a null value. Enter the

appropriate Proxy server IP address or server name.

REGISTERING LINES

The primary line has not registered with the SIP

server. Verify all entries (LINE ID, AUTH ID, AUTH

Password, all IP addresses and subnet mask) and re-

enter as required.

REGISTERING LINES
CONTINUE

The primary line has registered with the SIP server;

however, additional lines have not. Verify the LINE ID,

AUTH ID and AUTH passwords for all additional lines

and re-enter as required.

RESTART WITH NEW VALUES?
YES NO

Certain critical values have changed and a restart is

required. Select YES.

PHY:100MBPS IP:DHCP FAIL

Upon lease expiry, the phone was unable to negotiate

a new lease with the DHCP server. Verify that the

DHCP server is operating and accessible.

PING4 FAILED
PRESS ANY KEY TO EXIT

If all attempts to ping IP addresses fail, check Layer 2

802.1Q (VLAN) programming at the phone, using the

QoS menu.
If “LAYER 2 802.1Q=ON”, verify that the network

supports this packet prioritization standard. If it does

not, set LAYER 2 802.1Q to “OFF”. Ping valid

addresses using the ADMIN→DIAG→PING Menu.

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