Canon EOS M10 - Manual (Page 161)

161
Before Use
Basic Guide
Advanced Guide
Camera Basics
Auto Mode /
Hybrid Auto Mode
Other Shooting Modes
Tv, Av, and M Mode
Playback Mode
Wi-Fi Functions
Setting Menu
Accessories
Appendix
Index
P Mode
Troubleshooting
If you think there is a problem with the camera, first check the following.
If the items below do not solve your problem, contact a Canon Customer
Support Help Desk.
Power
Nothing happens when the ON/OFF button is pressed.
● Confirm that the battery pack is charged (= 18).
● Confirm that the battery pack is inserted facing the correct way (= 19).
● Confirm that the memory card cover and battery cover are fully closed (= 19,
= 19).
● Dirty battery terminals reduce battery performance. Try cleaning the terminals
with a cotton swab and reinserting the battery pack a few times.
The battery pack runs out of power quickly.
● Battery performance decreases at low temperatures. Try warming the battery
pack a little by putting it in your pocket, for example, ensuring that the terminals
do not touch any metal objects.
● Dirty battery terminals reduce battery performance. Try cleaning the terminals
with a cotton swab and reinserting the battery pack a few times.
● If these measures do not help and the battery pack still runs out of power soon
after charging, it has reached the end of its life. Purchase a new battery pack.
The battery pack is swollen.
● Battery swelling is normal and does not pose any safety concerns. However, if
battery swelling prevents the battery pack from fitting in the camera, contact a
Canon Customer Support Help Desk.
The camera makes a noise when turned on or off with an EF-M lens
attached.
● When you turn off the camera, the aperture narrows to prevent light from entering
the camera. This protects internal components.
Appendix
Helpful information when using the camera