5 printing troubleshooting, Printing troubleshooting – HP Data Explorer 4 Series User Manual

Page 376

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Chapter 9 Troubleshooting

9-14

Applied Biosystems

9

9.5 Printing Troubleshooting

Table 9-9 Printing Troubleshooting—Mariner and Voyager

Symptom

Possible Cause

Action

Traces do not print

Line width is set to 0 or 1

Change the line width.
See Section 1.5, Setting
Graphic Options
.

Line color is set to white

Change the color. See
Section 1.5, Setting
Graphic Options
.

Landscape printer setup
lost when you close Data
Explorer

Landscape option set
using Printer Setup in
Data Explorer

Set landscape printing
using Printer Settings in
Windows Control Panel.
See “Dedicating a printer
to landscape orientation”
on page 2-35.

Data file names do not
print for multiple data files

Some printers may not
print the data file name if
you select Print All Views
from the File menu with
more than two data files
open. We have observed
this on HP LaserJet4,
HP LaserJet5, and
HP LaserJet6 printers.

Print views individually, or
open only two data files
before you select Print All
Views. For more
information, see
Section 2.4.11, Printing
Traces.

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