Symptom14 – FUJITSU IMAGE SCANNER FI-486PRRE User Manual

Page 160

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137

5.2 Troubleshooting

5

SOL

V

ING COMMON PR

OBLEMS

YES

YES

NO

NO

YES

Is the OS WindowsNT 4.0?

Is WNASPI32.DLL installed on
the PC?

The scanner operation is
normal.

The scanner operation is
normal.

Contact an authorized FUJITSU
Scanner service provider.

Is ASPI version driver installed by
mistake? (FJTWAIN V5.x/8.x )?

Uninstall ASPI version driver
and install the correct driver
(STI version, FJTWAIN
V6.x/9/x).

Symptom14

Windows system gets unstable.

NO

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