Document Outline

• SPARC Enterprise™ M8000/M9000 Servers Service Manual
  • Contents
  • Preface
  • I Basic Information for Maintenance and Troubleshooting
    • Safety and Tools
      • 1.1 Symbols
        • 1.1.1 Text Conventions
        • 1.1.2 Prompt Notations
          • 1.1.2.1 Command syntax
        • 1.1.3 Environmental Requirements for Using This Product
        • 1.1.4 Conventions for Alert Messages
          • 1.1.4.1 Alert Messages in the Text
      • 1.2 Precautions
        • 1.2.1 Operating Environment of the Product
        • 1.2.2 Maintenance
        • 1.2.3 Conversion and Reuse of This Product
      • 1.3 Tools Required for Maintenance
    • Product Overview and Troubleshooting
      • 2.1 System Views
        • 2.1.1 SPARC Enterprise M8000 Server
        • 2.1.2 SPARC Enterprise M9000 Server (Base Cabinet)
        • 2.1.3 SPARC Enterprise M9000 Server (Expansion Cabinet)
      • 2.2 Labels
        • 2.2.1 System Name Plate Label, Rating Label, ID Label (Japan) or EZ Label (besides Japan), and Standard Label
        • 2.2.2 Labels About Handling
      • 2.3 Operator Panel
        • 2.3.1 Operator Panel Location
        • 2.3.2 Appearance and Operations
        • 2.3.3 LED
        • 2.3.4 Switch
      • 2.4 Determining Which Diagnostics Methods To Use
      • 2.5 Checking the Server and System Configuration
        • 2.5.1 Checking the Hardware Configuration and FRU Status
          • 2.5.1.1 Checking the Hardware Configuration
        • 2.5.2 Checking the Software and XSCF Firmware Configurations
          • 2.5.2.1 Checking the Software Configuration
          • 2.5.2.2 Checking the Firmware Configuration
        • 2.5.3 Downloading the Error Log Information
      • 2.6 Error Conditions and Action To Be Taken
        • 2.6.1 Predictive Self-Healing Tools
        • 2.6.2 Monitoring Output
        • 2.6.3 Messaging Output
      • 2.7 LED Error Display
        • 2.7.1 When target FRU is indicated by LEDs
        • 2.7.2 When target FRU is not indicated by LEDs
      • 2.8 Using the Troubleshooting Commands
        • 2.8.1 Using the showlogs Command
        • 2.8.2 Using the fmdump Command
        • 2.8.3 Using the fmadm Command
          • 2.8.3.1 fmadm config Command
          • 2.8.3.2 fmadm faulty Command
          • 2.8.3.3 fmadm repair Command
        • 2.8.4 Using the fmstat Command
      • 2.9 Traditional Solaris Troubleshooting Commands
        • 2.9.1 iostat Command
          • 2.9.1.1 Options
        • 2.9.2 prtdiag Command
          • 2.9.2.1 Options
        • 2.9.3 prtconf Command
          • 2.9.3.1 Options
        • 2.9.4 netstat Command
          • 2.9.4.1 Options
        • 2.9.5 ping Command
          • 2.9.5.1 Options
        • 2.9.6 ps Command
          • 2.9.6.1 Options
        • 2.9.7 prstat Command
          • 2.9.7.1 Options
    • Periodic Maintenance
      • 3.1 Cleaning a Tape Drive Unit
      • 3.2 Cleaning an Air Filter (Server)
      • 3.3 Cleaning an Air Filter (I/O Unit)
    • FRU Removal Preparation
      • 4.1 Types of Replacement Procedures
        • 4.1.1 FRU Replacement
      • 4.2 Active Replacement
        • 4.2.1 Disconnecting a FRU from a Domain
          • 4.2.1.1 Disconnecting a CMU/IOU
          • 4.2.1.2 Disconnecting a PCI card
        • 4.2.2 Disconnecting and Replacing a FRU
        • 4.2.3 Configuring a FRU into a Domain
          • 4.2.3.1 Configuring CMU/IOU
          • 4.2.3.2 Configuring a PCI card
        • 4.2.4 Confirming the Hardware
      • 4.3 Hot Replacement
        • 4.3.1 Disconnecting and Replacing a FRU
        • 4.3.2 Confirming the Hardware
      • 4.4 Cold Replacement
        • 4.4.1 Powering the Server Off
        • 4.4.2 Powering the Server On
          • 4.4.2.1 From the Operator Panel
          • 4.4.2.2 From the Maintenance Terminal
        • 4.4.3 Confirming the Hardware
      • 4.5 Power-On/Off of Main Line Switch
        • 4.5.1 Types of Power Supply
          • 4.5.1.1 AC Input Power
          • 4.5.1.2 Power System
        • 4.5.2 Power-On/Off Procedures of Main Line Switch
          • 4.5.2.1 Power-On
          • 4.5.2.2 Power-Off
        • 4.5.3 Main Line Switch Locations
          • 4.5.3.1 SPARC Enterprise M8000 Server Single-Phase Power Feed
          • 4.5.3.2 SPARC Enterprise M8000 Server Single-Phase and Dual Power Feed
          • 4.5.3.3 SPARC Enterprise M8000 Server Three-Phase Power Feed
          • 4.5.3.4 SPARC Enterprise M9000 Server Single-Phase Power Feed
          • 4.5.3.5 SPARC Enterprise M9000 Server Single-Phase and Dual Power Feed
          • 4.5.3.6 SPARC Enterprise M9000 Server Three-Phase Power Feed
      • 4.6 Emergency Switch-Off
      • 4.7 Cable Routing of the SPARC Enterprise M8000 Server
        • 4.7.1 Cable Routing When the External I/O Expansion Unit Mounted
          • 4.7.1.1 Precautions For Cable Routing
          • 4.7.1.2 When Three External I/O Expansion Units Mounted
          • 4.7.1.3 For Server Using Three-phase Power Feed
          • 4.7.1.4 When One External I/O Expansion Unit Mounted
  • II Maintenance
    • Internal Components Access
      • 5.1 How to Open and Close Doors
      • 5.2 Corresponding Components and Doors That Can Be Accessed
      • 5.3 How to Remove a Door
      • 5.4 How to Remove a Side Panel
    • Replacement of CPU/Memory Board Unit (CMU), CPU, and DIMM
      • 6.1 Overview of the CMU
      • 6.2 CPU Upgrade
        • 6.2.1 SPARC64 VII CPU Modules Added to a New Domain
        • 6.2.2 SPARC64 VII Processors Added to an Existing Domain
          • 6.2.2.1 Preparing to Add SPARC64 VII Processors to an Existing Domain
          • 6.2.2.2 Adding a SPARC64 VII CPU Module to a Domain Configured With SPARC64 VI
          • 6.2.2.3 Upgrading a SPARC64 VI CPU Module to SPARC64 VII on an Existing Domain
      • 6.3 Active Replacement and Hot Replacement
      • 6.4 Cold Replacement
      • 6.5 CPU and DIMM Replacement
        • 6.5.1 Replacing a CPU Module
        • 6.5.2 Memory Module Mounting Conditions
          • 6.5.2.1 Confirmation of DIMM Information
          • 6.5.2.2 DIMM Mounting Conditions
        • 6.5.3 DIMM Replacement
    • I/O Unit (IOU) Replacement
      • 7.1 Overview of the IOU
      • 7.2 Active Replacement and Hot Replacement
      • 7.3 Cold Replacement
    • FAN Unit Replacement
      • 8.1 Overview of the FAN Unit
      • 8.2 Active Replacement and Hot Replacement
      • 8.3 Cold Replacement
    • Power Supply Unit (PSU) Replacement
      • 9.1 Overview of the PSU
      • 9.2 Active Replacement and Hot Replacement
      • 9.3 Cold Replacement
    • Operator Panel Replacement
      • 10.1 Overview of the Operator Panel
      • 10.2 Cold Replacement
    • XSCF Unit Replacement
      • 11.1 Overview of the XSCFU
      • 11.2 Active Replacement and Hot Replacement
      • 11.3 Cold Replacement
    • Hard Disk Drive (HDD) Replacement
      • 12.1 Overview of the HDD
      • 12.2 Active Replacement
      • 12.3 Cold Replacement
    • PCI Slot Device Replacement
      • 13.1 Overview of PCI Slot Devices
      • 13.2 Active Replacement
      • 13.3 Hot Replacement
      • 13.4 Cold Replacement
    • CD-RW/DVD-RW Drive Unit Replacement
      • 14.1 Overview of a CD-RW/DVD-RW Drive Unit
      • 14.2 Active Replacement
      • 14.3 Hot Replacement
      • 14.4 Cold Replacement
    • Tape Drive Unit Replacement
      • 15.1 Overview of the Tape Drive Unit
      • 15.2 Active Replacement
      • 15.3 Hot Replacement
      • 15.4 Cold Replacement
    • Clock Control Unit Replacement
      • 16.1 Overview of the CLKU
      • 16.2 Cold Replacement
    • Crossbar Unit Replacement
      • 17.1 Overview of XBUs
      • 17.2 Cold Replacement
    • AC Section Replacement
      • 18.1 Overview of ACSs
      • 18.2 Cold Replacement
    • DDC Replacement
      • 19.1 Overview of the DDC
      • 19.2 Active Replacement and Hot Replacement
      • 19.3 Cold Replacement
    • Backplane Replacement
      • 20.1 Overview of the BP
      • 20.2 Cold Replacement
        • 20.2.1 M8000/M9000 BPs
        • 20.2.2 PSU BP
        • 20.2.3 FAN BP
    • Sensor Unit Replacement
      • 21.1 Overview of the SNSU
      • 21.2 Cold Replacement
    • Media Backplane Replacement
      • 22.1 Overview of the MEDBP
      • 22.2 Cold Replacement
    • Switch Backplane Replacement
      • 23.1 Overview of SWBPs
      • 23.2 Cold Replacement
    • Addition and Deletion of a RDPF Option, Power Cabinet, and M9000 Expansion Cabinet
      • 24.1 Addition and Deletion of Rack-mountable Dual Power Feed
        • 24.1.1 Overview of RDPF
        • 24.1.2 Addition and Deletion
          • 24.1.2.1 Addition
          • 24.1.2.2 Deletion
      • 24.2 Addition and Deletion of Power Cabinet
      • 24.3 Addition and Deletion of M9000 Expansion Cabinet
    • Addition and Deletion of CMU, DIMM, IOU, HDD, PCI Cards and TAPEU
      • 25.1 Addition
        • 25.1.1 Active Addition
        • 25.1.2 Cold Addition
      • 25.2 Deletion
        • 25.2.1 Active Deletion
        • 25.2.2 Cold Deletion
    • System Configuration
      • A.1 Installation Conditions
      • A.2 System Configuration
        • A.2.1 SPARC Enterprise M8000 Server
        • A.2.2 SPARC Enterprise M9000 Server (Base Cabinet)
        • A.2.3 SPARC Enterprise M9000 Server (Base Cabinet + Expansion Cabinet)
    • Components
      • B.1 CPU Memory Board Unit
      • B.2 CPU Module
      • B.3 Memory
      • B.4 I/O Unit
      • B.5 Hard Disk Drive
      • B.6 PCI Cassette
      • B.7 IOU Onboard Device Card
      • B.8 Link Card (External I/O Expansion Unit Connection Card)
      • B.9 Crossbar Unit
      • B.10 Clock Control Unit
      • B.11 XSCF Unit
      • B.12 CD-RW/DVD-RW Drive Unit
      • B.13 Tape Drive Unit
      • B.14 Operator Panel
      • B.15 Sensor Unit
      • B.16 Power Supply Unit
      • B.17 AC Section
      • B.18 FAN Unit
      • B.19 Power Cabinet
      • B.20 Rack-mountable Dual Power Feed
      • B.21 Backplane
      • B.22 DDC
      • B.23 PSU Backplane
      • B.24 FAN Backplane
      • B.25 Media Backplane
      • B.26 Switch Backplane
    • External Interface Specifications
      • C.1 Serial Port
      • C.2 UPC Port
      • C.3 USB Port
      • C.4 Connection Diagram for Serial Cable
    • UPS Controller
      • D.1 Overview
      • D.2 Signal Cable
      • D.3 Configuration of Signal Lines
      • D.4 Power Supply Conditions
        • D.4.1 Input Circuit
        • D.4.2 Output Circuit
      • D.5 UPS Cable
      • D.6 Connections
      • D.7 UPC Port
    • XSCF Unit Replacement When XCP 1040 or 1041 Is in the Server
    • Abbreviations
    • Index