Appendix b: troubleshooting – Freedom9 4020 User Manual

Page 104

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Appendix B: Troubleshooting

B.1 Disconnecting

from Shared Folders

If you need to reconfigure the disks in your storage system or shut it down for any reason, all
users should disconnect from the shared folders to ensure that the process proceeds smoothly.
You might also want to have users disconnect from the shared folders if you want to change
their access rights, since otherwise the change will not take effect until the user shuts down the
computer.

The procedure for disconnecting from a shared folder varied, depending on the operating
system used by the user.

Windows users

Windows users can disconnect from a shared folder using either My Computer or Windows
Explorer, or the Storage System Console.

To disconnect from a shared folder using My Computer or Windows Explorer:

1. Close any files that you currently have open in the shared folder.

2. In My Computer or Windows Explorer, right-click the drive for the shared folder and then

click Disconnect from the pop-up menu.

3. The shared folder should no longer appear in My Computer or Windows Explorer.

To disconnect from a shared folder using the Storage System Console:

1. Start the Storage System Console.

2. In the left pane, double-click the name of the storage system that contains the shared folder

from which you want to disconnect. The storage system name will expand to display all the
available shared folders.

3. In the left pane, select the name of the shared folder from which you want to disconnect, and

then click “Unmap Drive Letter”.

Linux users

To disconnect from a shared folder using Linux, unmount the desired shared folder by entering
the following command: “umount /my_directory” where my_directory is the name of the local
directory. For example, if you mounted the shared folder using the following command: “mount
192.168.0.101:/nas/NASDisk-00002/public /my_directory” you would unmount it using the
following command: “umount /my_directory”. If you use a path with a subdirectory when
mounting the shared folder (such as “/mnt/my_directory”), remember to use the same path
when unmounting it.

Mac users

The procedure for disconnecting from a shared folder on a Mac varies, depending on whether
the Mac is running OS X or an older operating system.

To disconnect from a shared folder on a Mac running OS X:

1. On the desktop, select the shared folder from which you want to disconnect.

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