Matrox Electronic Systems II User Manual

Page 77

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Common problems and solutions 77

If the Startup column reads Automatic, and the Status
column is blank, the driver can be started by clicking the
Start button.

When the board fails to start under Windows 98, the driver
is probably not installed. Check for a Meteor-II device in
the Windows Device Manager property sheet. This sheet
can be accessed using the System utility in the Control
Panel
. If you do not see a Meteor-II device under Matrox
Imaging Adapters
, you will have to reinstall the driver.

When the board fails to start under Windows 2000, the
driver might not have started. Right-click on My
Computer
, and select Manage from the presented menu.
Select Computer in the Computer Management dialog
box. Select the View Hidden Devices command. Select
Device Manager in the left pane. Select Non-Plug and
Play Drivers
in the right pane. Double-click on the name
of your Matrox driver. Select the Driver tab in the
presented dialog box. Click the Start button. If you do not
see a Meteor-II device under Matrox Imaging Adapters,
you will have to reinstall the driver.

If the above solution for your operating system does not work,
try the following.

The driver also might not start due to too much or
insufficient allocation of DMA memory. To address the
problem of DMA memory, uninstall and reinstall MIL, and
specify the correct DMA setting.

There is a conflict in the BIOS Setup program. This problem
generally occurs when there is a PCI memory mapping error
or when there is a PCI-IRQ routing error. To resolve this
problem with the PCI form factor, first try to swap boards
from one PCI slot to another; for the PC/104-Plus, change the
rotary switch settings. If the problem still persists, upgrade
your BIOS.

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