Multi-Tech Systems ISIHP-2U - Manual (Page 71)

Warranty and Service Information
MultiModemISI Hybrid Series, ISIHP-2S/2U/4S/4U/4SD 71
Warranty & Service
Information
Upgrades and Support
You can access updated versions of firmware, drivers, flash utility
programs and other software-related support for ISIHP server cards
via the MultiTech web site and/or the MultiTech FTP site.
www.multitech.com (click Support; click Updates --Modem and ISI
Drivers; select operating system; then see Multiport Card PCI
Bus)
ftp://ftp.multitech.com (see Directory ISI Cards)
Service
Multi-Tech has an excellent technical support staff available to help
you get the most out of your Multi-Tech product. If you have any
questions about the operation of this product, call Technical Support
at (612) 717-5863. Model and serial numbers are located on the
Multi-Tech label on the component side of the ISIHP. To display the
firmware version, type ATI1 in terminal mode. Software versions are
printed on the diskette labels. Before calling Technical Support, note
the status of your equipment, including screen messages, diagnostic
test results, problems with a specific application, etc.