Sierra INNOVA-FLO 220 - Manual (Page 58)

Series 220/221 Instruction Manual Chapter 5 Troubleshooting & Repair
Returning Equipment to the Factory
Before returning any Innova-Flo meter to the factory, you must re-
quest a Return Material Authorization (RMA) number. To obtain an
RMA number and the correct shipping address, contact Customer Ser-
vice at:
(800) 866-0200 or (831) 373-0200 in the USA,
or +31(0)20-6145810 in Europe.
When contacting Customer Service, be sure to have the meter serial
number and model code.
When requesting further troubleshooting guidance, record the following
values first:
f, fi, G, and A at no flow and during flow if possible.
Pressure, temperature, and flow rate
IM-22 5-7