Receipt of system components, Technical assistance – Sierra INNOVA-FLO 220 User Manual
Page 8
Chapter 1 Introduction
Series 220/221 Instruction Manual
1-2
IM-22
Note and Safety Information
We use note, caution and warning statements throughout this book to
draw your attention to important information.
Warning!
Caution!
Note
This statement appears with
information that is important to
protect people and equipment
from damage. Pay very close
attention to all warnings that
apply to your application.
This statement appears with
information that is important
for protecting your equipment
and performance. Read and
follow all cautions that apply
to your application.
This statement appears with a
short message to alert you to
an important detail.
Receipt of System Components
When receiving a Sierra flow meter, carefully check the outside packing
carton for damage incurred in shipment. If the carton is damaged, notify
the local carrier and submit a report to the factory or distributor. Remove
the packing slip and check that all ordered components are present. Make
sure any spare parts or accessories are not discarded with the packing
material. Do not return any equipment to the factory without first con-
tacting Sierra Customer Service.
Technical Assistance
If you encounter a problem with your flow meter, review the configura-
tion information for each step of the installation, operation and set up pro-
cedures. Verify that your settings and adjustments are consistent with fac-
tory recommendations. Refer to Chapter 4, Troubleshooting, for specific
information and recommendations.
If the problem persists after following the troubleshooting procedures
outlined in Chapter 4, contact Sierra Instruments, Technical Support at
(800) 866-0200 or (831) 373-0200 between 8:00 a.m. and 5:00 p.m. PST.
When calling Technical Support, have the following information on
hand:
• the flow range, serial number and Sierra order number (all
marked on the meter nameplate)
• the problem you are encountering and any corrective action
taken
• application information (gas, pressure, temperature and pip-
ing configuration)