Partial document or photo scans, Cannot scan from a computer, Solving fax problems – Lexmark 382 User Manual
Page 213: Caller id is not shown
Partial document or photo scans
These are possible solutions. Try one or more of the following:
C
HECK
THE
DOCUMENT
PLACEMENT
Make sure the document or photo is loaded facedown on the scanner glass in the upper left corner.
C
HECK
THE
PAPER
SIZE
SETTING
Make sure the paper size setting matches the paper loaded in the tray:
1
From the printer control panel, check the Paper Size setting from the Paper menu.
2
Before sending the job to print, specify the correct size setting:
•
For Windows users, specify the size from Print Properties.
•
For Macintosh users, specify the size from the Page Setup dialog.
Cannot scan from a computer
These are possible solutions. Try one or more of the following:
C
HECK
THE
DISPLAY
FOR
ERROR
MESSAGES
Clear any error messages.
C
HECK
THE
POWER
Make sure the printer is plugged in, the power is on, and Ready appears.
C
HECK
THE
CABLE
CONNECTIONS
Make sure the network or USB cable is securely connected to the computer and the printer.
Solving fax problems
Caller ID is not shown
Contact your telecommunications company to verify that your telephone line is subscribed to the caller ID service.
If your region supports multiple caller ID patterns, you may have to change the default setting. There are two settings
available: FSK (pattern 1) and DTMF (pattern 2). The availability of these settings by way of the Fax menu depends
on whether your country or region supports multiple caller ID patterns. Contact your telecommunications company
to determine which pattern or switch setting to use.
Troubleshooting
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