Can send but not receive faxes – Lexmark 5400 User Manual

Page 103

Advertising
background image

Disable Call Waiting
temporarily

Call Waiting can disrupt fax transmissions. Disable this feature before sending or receiving a
fax. Call your telephone company to obtain the keypad sequence for temporarily disabling Call
Waiting.

Do you have Voice Mail
service?

Voice Mail offered through your local telephone company may disrupt fax transmissions. To
enable both Voice Mail and the printer to answer calls:

See “Setting the distinctive ring” on page 76. Setting selections include single ring, double
ring, triple ring, and any ring.

Consider adding a second telephone line for the printer.

Check country code

Make sure the country code has been set for the country or region where you are operating the
printer:

1

From the control panel, press Fax Mode.

2

Press

.

3

Press

or

repeatedly until

Tools

appears.

4

Press .

5

Press

or

repeatedly until

Device Setup

appears.

6

Press .

7

Press

or

repeatedly until

Country Code

appears.

8

Press .

9

Press

or

repeatedly until the country or region where you are operating the printer

appears.

10

Press to save the setting.

Is your printer memory
full?

1

Dial the receiving number.

2

Scan the original document one page at a time.

Can send but not receive faxes

Load paper

Load paper to print any faxes that have been stored in the printer.

Check the Auto Answer
button

If the Auto Answer light is on:

The printer will answer after the preset number of telephone rings.

If you are using a distinctive ring, see “Setting the distinctive ring” on page 76.

Check ink

Check the ink levels, and install a new cartridge if necessary.

103

Advertising