10 troubleshooting – Pitney Bowes DM1000 User Manual

Page 145

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10-10

SV60951 Rev. A

10 Troubleshooting

Mail Transport Jam

(continued)

If the jam is in the transport

area:

1. Lift main cover.
2. Pull back transport jam

release lever until the
transport assembly lifts
up.

Mail Transport System

(continued)

Problem

Possible Cause

Solution

3. Remove the piece of mail.

4. Push the jam release lever

back to its original position
until it snaps into place.

Transport Jam Release Lever

Transport Assembly Lifts Up

If condition persists adjust the
thickness adjustment knob for less
tension (see procedure in this
chapter).

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