National Instruments Measure Data Acquisition User Manual

Page 74

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Appendix C Troubleshooting

Measure Data Acquisition User Manual

C-2

© National Instruments Corporation

Problem:

You are using Windows 3.1 or Windows for
Workgroups 3.11 and you get a dialog box
entitled Measure with the message,

Error -10243 The driver could

not locate or open the

configuration file, or the

format of the configuration

file is not compatible with

the currently installed

driver.

Solution:

Delete the

WDAQCONF.CFG

file in your

Windows directory. Then reconfigure your
hardware using the NI-DAQ Configuration
Utility. If the problem persists, contact
National Instruments for an updated version
of the NI-DAQ driver.

Problem:

You get a dialog box entitled Measure with
a message that begins

Fatal error.

Solution:

Congratulations! It is likely that you have
found a deficiency in our code! Please write
down the information in the dialog box as
well as the actions that you took preceding
the error. Try to reproduce the error. Then,
call National Instruments technical support.

Problem:

After you remove the Measure Data
Acquisition Add-In in the Add-Ins dialog
box, a dialog box entitled Microsoft Excel
appears with the message

Cannot

access ‘DAQ.XLA’.

Solution:

Click on the Cancel button. This behavior,
which occurs because of Microsoft Excel or
the OLE libraries, is harmless and you can
safely ignore it.

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