Nortel Networks Mediant TP-1610 SIP - Manual (Page 225)

Mediant 2000 SIP User’s Manual H. Software Upgrade Key
Version 4.4 225 July 2005
Figure H-2: Example of a Software Upgrade Key File Containing Multiple S/N Lines
H.3.2 Loading the Software Upgrade Key Using BootP/TFTP
To load the Software Upgrade Key file using BootP/TFTP, take these 5
steps:
1. Place the file in the same location you’ve saved the device’s cmp file.
2. Start the BootP/TFTP configuration utility and from the Services menu in the main screen,
choose option Clients; the Client Configuration screen is displayed (refer to Figure
Figure
B-4 on page 195 ).
3. From the drop-down list in the INI File field, select the Software Upgrade Key file instead of
the device’s ini file. Note that the device’s cmp file must be specified in the Boot File field.
4. Configure the initial BootP/TFTP parameters required, and click OK (refer to Appendix B on
page 189 ).
5. Reset the device; the device’s cmp and Software Upgrade Key files are loaded to the device.
H.4 Verifying that the Key was Successfully Loaded
After installing the key, you can determine in the Embedded Web Server’s read-only ‘Key
features:’ panel (Software Update menu > Software Upgrade Key) (refer to
Figure H-1 ) that the
features and capabilities activated by the installed string match those that were ordered.
You can also verify that the key was successfully loaded to the device by accessing the Syslog
server. For detailed information on the Syslog server, refer to Section
9.2 on page 165 . When a
key is successfully loaded, the following message is issued in the Syslog server:
"S/N___ Key Was Updated. The Board Needs to be Reloaded with ini file\n"
H.5 Troubleshooting an Unsuccessful Loading of a Key
If the Syslog server indicates that a Software Upgrade Key file was unsuccessfully loaded (the
SN_ line is blank), take the following preliminary actions to troubleshoot the issue:
• Open the Software Upgrade Key file and check that the S/N line of the specific device whose
key you want to update is listed in it. If it isn’t, contact AudioCodes.
• Verify that you’ve loaded the correct file and that you haven’t loaded the device’s ini file or
the CPT ini file by mistake. Open the file and ensure that the first line is [LicenseKeys].
• Verify that you didn’t alter in any way the contents of the file.
H.6 Abort Procedure
Reload the key you backed-up in Section Backing up the Current Software Upgrade Key on page
223 to restore your device capabilities to what they originally. To load the backed-up key use the
procedure described in Section Loading the Software Upgrade Key on page 223 .