Cs 1000/m1 system status check, Cs 1000/m1 system status check tasks – Nortel Networks NN44200-313 User Manual

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CS 1000/M1 system status check

This task describes how to check the Communication Server 1000 (CS
1000) or the Meridian 1 (M1) system status.

To successfully install a basic CallPilot system, you must provision or verify
the following parameters on the telephony switch (CS 1000 or M1):

•

PBX IP and host name

•

VAS ID

•

ELAN ID

•

system parameters

•

ACD

•

DFDN

•

CDN

•

ACD agents

•

telephones

CallPilot can be provided only on a per-customer basis on the CS 1000
or M1 system. ELAN messages used for communication between the
telephony switch and CallPilot contain a customer number to which CallPilot
belongs. In these procedures, ensure that you enter the correct customer
number in the overlays.

CS 1000/M1 system status check tasks

The following is a list of tasks you perform to check the status of the CS 1000
or M1 system. To link to detailed procedures for each task, click the text.

•

"Checking the current IP address of the PBX (LD 117)" (page 14)

•

"Checking the currently configured VAS IDs" (page 14)

•

"Checking the ELAN interface status of the PBX (LD 137)" (page 15)

•

"Enabling the ELAN interface of the PBX (LD 137)" (page 15)

Nortel CallPilot

Quickstart Guide

NN44200-313

01.02

Standard

5.0

19 May 2008

Copyright © 2007-2008, Nortel Networks

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