Nortel Networks NN44200-313 - Manual (Page 27)

Provisioning telephones (LD 11) 27
Prompt Response Notes
TN aaa.bbb.ccc.ddd Terminal Number, where a =
loop, b = shelf, c = MGATE card
slot, d = channel for that card
(0–31).
DES dddddd Description.
CUST xx Customer number for CallPilot.
CLS WTA UNR VCE MMA FLAX
KEY 0 ACD xxxx 0 yyyy xxxx = the ACD defined above
in the procedure
"Configuring
Automatic Call Distribution (LD
23)" (page 23)
.
yyyy = the position ID of the
agent,
For example: KEY: 0 ACD 4500
0 4571
KEY 1 SCN xxxx xxxx = Single Call Non ringing
DN
KEY 2 MSB
KEY 3 NRD
KEY 4 TRN
KEY 5 AO3
Tech tip: Take note of the TN, Key 0 position ID, and Key 1 SCN
configured here. These parameters are required later in the CallPilot
server configuration.
4 Repeat step 3 for each ACD agent channel required.
5 To exit the overlay, enter ****.
—End—
Provisioning telephones (LD 11)
In the examples in this procedure, an i2004 Model NTDU92 is used. To
configure other models, refer to IP Phones: Description, Installation, and
Operation (553-3001-368) and Telephones & Consoles: Description,
Installation and Operation (553-3001-367)
Step Action
1 Connect to the PBX.
Nortel CallPilot
Quickstart Guide
NN44200-313 01.02 Standard
5.0 19 May 2008
Copyright © 2007-2008, Nortel Networks
.