Toshiba Strata DK Backup User Manual
Page 47
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Maintain Customer File
37
File Menu
➤
To create a customer record or upgrade a customer’s processor
1. Press
Ins
to insert a
record. A blank
Customer File
Maintenance Screen
displays (shown right).
2. See
Table 2
for a
description of the
fields on this screen.
Press
Enter
after
each entry.
Table 2
Customer File Maintenance Screen Fields
Field
Description
Customer ID
Enter a unique customer ID, using up to eight alphanumeric characters. If you
attempt to enter an existing customer ID code, the system displays an error
message:
Record exists.
Customer Name
Enter the full customer name.
Address
Enter the customer’s street address.
Address
The second address line may be used to enter a suite or PO number.
City, State, Zip
Enter the customer’s city, state and ZIP code.
Country Code
Enter the three character country code.
Contact Name
Enter a contact name, as applicable.
Country Ph. Code
Enter the three character foreign country telephone code.
Phone No., Ext
Enter the customer telephone number (of the customer contact), including area
code, and extension. This telephone number does not automatically dial out
when using the Dial DK option and is only used as a reference for the customer
telephone number.
DIU String
The first part of the DIU string is automatically entered. You must enter the
extension number (XXXX) of the DIU (modem pool or TTY PDIU-DS) after the
ATDD option. This string is used when DIUs are used to connect DKAdmin/
DKBackup to the DK TTY port (see
Figure 18
on
Page 132
and
Figure 20
on
Page 135
). The DIU String is sent to the DIU when pressing
F2
or
F3
from the
Custom List screen of the Dial DK option.
Modem Dial String
Enter the complete modem string number when modems are used to connect to:
an external modem connected to the TTY port, or the RMDS or IMDU built-in
modems (see
Figures 18
~
22
on Pages
132
~
139
). This string is sent when
using (
F3
)–DID/DIU/modem, (
F4
)–modem initial + modem dial string, or (
F5
)–
modem dial string only .