Warranty service, Technical support services, Recommended service intervals – Welch Allyn PROPAQ CS User Manual
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Overview
Welch Allyn Propaq CS Vital Signs Monitor
Warranty service
DO NOT ATTEMPT TO REPAIR the monitor yourself during the warranty period. For
service and repair, contact Welch Allyn. See below.
Technical support services
Welch Allyn offers a wide range of technical support services including:
•
24-hour telephone support
•
loaner equipment
•
service contracts
•
field replaceable units (FRUs)
•
factory repair
For any of these services, contact Welch Allyn Technical Support:
Worldwide Internet Access
http://www.monitoring.welchallyn.com/service
World Wide E-mail: [email protected]
Recommended service intervals
At the intervals listed below, check the Propaq CS monitor for normal operation.
USA 1-800-535-6663
France (+33) 1-60-09-33-66
Australia (+61) 2-9638-3000
Latin America (+1) 305-669-9591
Germany (+49) 7477-927-173
Singapore (+65) 6291-0882
European Call
Center
(+353) 469-067-790
Canada 1-800-561-8797
Japan (+81) 3-5212-7391
United Kingdom 0-207-365-6780
South
Africa
(+27) 11-777-7509
China (+86) 21-6327-9631
Interval/Condition
Perform
Located in this
manual
Every 6 months to 2 years (according to
hospital protocols).
Complete risk (leakage) current Safety Check
followed by a Functional Verification.
If battery does not retain a charge.
Check battery pack capacity.
Monitor is dropped or suspected of
damage or rough handling.
Complete Safety Check followed by Functional
Verification.
Suspected malfunction with all or part of
monitoring parameters.
Functional Verification of suspected parameter(s).
Monitor does not pass Functional
Verification.
Calibration of monitoring parameter circuits, or
repair, followed by Safety Check and Functional
Verification.
and
WARNING If the monitor is opened for repair or calibration, a dielectric strength
test must be completed to ensure the integrity of the patient isolation barrier. The
dielectric strength test procedure is provided in