Non-recoverable error codes – Welch Allyn PROPAQ CS User Manual

Page 60

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56

Troubleshooting

Welch Allyn Propaq CS Vital Signs Monitor

LACK OF WAVE, CHECK ADAPTER, SENSOR - (MCO

2

). The airway adapter (cuvette)

may be contaminated or the light source in the sensor may be faulty. Clean or replace the
cuvette as required or replace the CO

2

sensor.

SENSOR FAILURE, CALIBRATION ERROR - (MCO

2

). A Sensor failure has occurred.

Replace the sensor.

PUMP FAILURE, SERVICE REQUIRED - (SCO

2

). The sidestream pneumatic tubing is

kinked or a pump failure on the SSP board has occurred. Correct the tubing problem or
replace the SSP board as required.

DEGRADED WAVEFORM-SERVICE REQUIRED - (SCO

2

). This error indicates possible

contamination or light source failure in the CO

2

measurement chamber (bench) that is

located on the Stick board or by a failure of the SSP Board. Replace the Stick or SSP board
as required.

LACK OF WAVEFORM-SERVICE REQUIRED - (SCO

2

). This error indicates possible

contamination or light source failure in the CO

2

measurement chamber (bench) that is

located on the Stick board or by a failure of the SSP Board. Replace the Stick or SSP board
as required.

MOTOR FAILURE-SERVICE REQUIRED - (SCO

2

). The motor drive in the CO

2

bench has

failed. Replace the Stick board.

CALIBRATION ERROR-SERVICE REQUIRED - (SCO

2

). A CO

2

bench failure has

occurred. Replace the Stick board.

OCCLUSION-CHECK EXHAUST PORT/TUBING - (SCO

2

). Repeated error messages

after removing any occlusion on the exhaust connector can indicate a defective pump
located on the SSP board. Replace the SSP board.

Non-recoverable error codes

Non-recoverable errors are detected by software and indicate the Propaq CS monitor is no
longer able to function properly and must be returned to Welch Allyn for service. Contact
Welch Allyn Technical Support.

When a non-recoverable error is found, the software attempts to put the error message
and its number on the monitor display. All monitoring functions are locked out. Non-
recoverable errors are therefore distinct from equipment alerts, which permit reduced
monitoring capability.

Non-recoverable errors are indicated in the following format x - yyy -zzzz

where:

x = 0

indicates a problem found by the Display Control Processor (DCP).

x = 1

indicates a problem found by the Data Acquisition Processor (DAP).

x = 2

indicates a problem found by the Printer Control Processor (PCP) on the
Printer Main board.

x = 3

indicates a problem found by the SpO

2

Control Processor (SCP) on the

SCP board.

x = 5

indicates a problem found by the Main Stream Processor (MSP) on the
MSP (CO

2

) board.

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