Dialling with a configured softkey, Dialling with a configured hotkey, Requesting a callback – AASTRA 630d for Aastra IntelliGate User Guide EN User Manual

Page 28: Supplementary features

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Supplementary features

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Dialling with a configured softkey

You want to call a user whose phone number is stored under a softkey.

You can call the user by pressing the corresponding softkey. To find out how to configure a
softkey, refer to Chapter

"Configuring Keys"

, page

59

.

Dialling with a configured hotkey

You want to call a user whose call number is stored under a configurable hotkey.

You can call the user by pressing the hotkey. To find out how to configure a hotkey, refer to
Chapter

"Configuring Keys"

, page

59

.

Requesting a Callback

You want to talk to a certain person. The person is busy or does not answer. You can make call-
back requests to both internal and external users. Not all providers support this function.

If the called party is busy, you can activate an automatic callback. In this case, your phone will
start ringing as soon as the party you are trying to reach goes on-hook. Then when you press
the Call key, the user is called directly.

If the called party does not answer, you can also request a callback. The user then obtains a
message indicating your callback request on his display.

<Setting value>

Press the configured softkey.

The key’s allocated function is shown on the display.

Press the Call key.

The phone number displayed is dialled.

Press the Hotkey.

The key’s allocated function is shown on the display.

Press the Call key.

The phone number displayed is dialled.

You called someone and hear the busy tone or the ring-back tone.

Callback

To activate a callback request:

Press the

Callback

softkey.

The display shows

Call expected

.

End

Back to the idle state:

Press the

End

softkey.

Callback remains activated.

Note:

The callback is stored in

Menu

>

Activated features

as long as it was not

answered or cancelled by the system.

eud-1095_en.book Page 28 Monday, July 13, 2009 1:56 PM

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