To answer the callback request, Call waiting with an internal user, Supplementary features – AASTRA 630d for Aastra IntelliGate User Guide EN User Manual

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Supplementary features

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To answer the callback request

Someone has asked you to call back. The display shows

Callback requested

.

Call waiting with an internal user

You want to talk to an internal user. However, the person is busy.

As a result of your call waiting, the person hears a call waiting tone and your phone number or
name appears on his display. The user has the possibility of answering, deflecting or rejecting
your call.

Requirement: It is essential that the internal user has not barred the Call waiting function on his
phone (for configuration see the Chapter

"Activating protection against certain types of calls"

,

page

55

).

Ask your system administrator whether the Call waiting function is enabled on the system.

Reset

Reset callback:

Press the

Reset

softkey.

Callback is deactivated.

Note:

You can only have 1 callback activated at a time and only 1 callback can be
expected from you. Your callback request will automatically be cancelled by
the system after about half an hour.

Call

To answer the callback request:

Press the

Call

softkey.

The phone number is dialled.

Delete

Clear callback:

Press the

Delete

softkey.

Callback is deleted.

Note:

As long as the callback is not answered or deleted by the system, it can be
edited using

Menu

>

Activated features

>

Delete

or

Answer

.

Call waiting

User is busy:

Press the

Call waiting

softkey.

You hear the dialling tone.

Note:

If the user rejects the call request or if call waiting is not possible, depending on
the system configuration the call is either disconnected (busy tone) or for-
warded to a preconfigured destination.

eud-1095_en.book Page 29 Monday, July 13, 2009 1:56 PM

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