AASTRA 630d for Aastra IntelliGate User Guide EN - Manual (Page 32)

Supplementary features
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Using functions while in a call
This section explains the different options provided by your phone while you are in a call.
■ Enquiry Call During a Call
You want to call someone else briefly without losing your current call partner. Then you want to
resume your conversation with your original call partner.
With the Enquiry call function you can call someone else in the middle of a call and put your
original call partner on hold. You can make enquiry calls to both internal and external users.
■ Brokering between an Enquiry Call Party and Your Call Partner
You are talking with an enquiry call party and have your original call partner on hold. You want
to be able to switch back and forth between the two.
In an enquiry call you can use the brokering function to switch back and forth between an
enquiry call party and the party on hold. Brokering is possible with both internal and external
users. You can also broker between conference parties as a group and an enquiry call party.
Enquiry
You are making/taking a call:
Press the Enquiry softkey.
<Phone number> Enter the phone number of the enquiry call party.
➔ Enquiry call party is called; 1st call partner is on hold.
Note:
You can also find the call number of the user you want in the phone book or in
a call list.
End call To end the enquiry call:
Press the End call softkey or the End key.
➔ You are now back through to your 1. call partner.
Notes:
• If your enquiry call party hangs up and you also go on-hook by mistake, you
will hear a continuous ringing signal for 10 seconds to draw your attention to
the person still on hold. If you press the Call key during the continuous ring-
ing, you will be reconnected with your first call partner.
• If the other user does not answer, you can use the End call softkey to cancel
the enquiry and take back the first call.
Brokering Brokering:
Press the Brokering softkey.
➔ Your call partner changes. The other call party is put on hold.
End call To terminate the current connection:
Press the End call softkey.
➔ Call party disconnected. Connected with the call party on hold.
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