Appendix – AT&T EP5632 User Manual

Page 100

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96

Appendix

My telephone
system does not
work at all.

• Make sure the handset battery is installed and charged correctly (see

page 14). For optimum daily performance, return the cordless handset
to the telephone base or charger after use.

• Make sure the power adapter is securely plugged into an outlet not

controlled by a wall switch.

• Make sure the telephone line cord is plugged firmly into the telephone

base and the modular wall jack.

• Reset the telephone base. Unplug the unit’s electrical power. Wait for

approximately 15 seconds, then plug it back in. Allow up to one minute
for the cordless handset and base to reset.

• Remove and re-insert the battery. If that still does not work, it may be

necessary to purchase a new battery.

• First, try all the above suggestions.
• Move the cordless handset closer to the telephone base. It might be out

of range.

• The telephone line cord might be malfunctioning. Try installing a new

telephone line cord.

• Disconnect the telephone base from the telephone jack and connect a

different telephone. If there is no dial tone on that telephone either, the
problem is in your wiring or local service. Contact your local telephone
company.

There is no dial
tone.

I cannot hear
any sound on
my telephone
system when
on a CELLULAR
call.

• Reset the telephone base. Unplug the unit’s electrical power. Wait for

approximately 15 seconds, then plug it back in.

• Turn off your cell phone, then turn it on again.

The PIN on the
telephone base
does not work.

• The default PIN is 0000.
• If you change the PIN on the telephone base, it will appear on the

telephone base display in the pairing process.

Bluetooth
System Busy
appears on the
display.

• Make sure that your cellular phone is in idle mode when connected and

on the Active Devices list.

• Make sure that your cellular phone or headset is not connected to any

other Bluetooth device.

• The EP5632/EP5632-2 can only use one Bluetooth device at a time.

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