AT&T EP5632 - Manual (Page 103)

99
Appendix
My caller ID
features are
not working
properly. • Caller ID is a subscription service. You must subscribe to this service from
your local telephone company for this feature to work on your
telephone.
• The caller may not be calling from an area which supports caller ID.
• Both you and the caller’s telephone companies must use equipment which
are compatible with caller ID service.
• If you subscribe to DSL service, install a noise filter to the telephone line
between the telephone base and the telephone line jack. Contact your
DSL service provider for filter information.
The system
does not receive
caller ID or the
system does not
display caller
ID during call
waiting. • Make sure you subscribe to caller ID with call waiting services provided
by the local telephone company.
• The caller may not be calling from an area which supports caller ID.
• Both you and the caller’s telephone companies must use equipment
which are compatible with caller ID service.
• If you subscribe to DSL service, install a DSL filter to the telephone line
between the telephone base and the telephone line jack. Contact your
DSL service provider for filter information.
The answering
system does not
answer after the
correct number
of rings. • Make sure the answering system is on ( ANS. OFF will appear in the top
left corner of the telephone base if the answering system is off).
• If the Toll Saver feature is on, the number of rings changes to two when
there are new messages stored (page 52).
• If the memory is full or if the answering system is off, the system will
answer after ten rings.
• In some cases, the answering system may be affected by the ringing
system used by the local telephone company.
The CHARGE
light is off. • Clean the charging contacts on the cordless handset(s) and telephone
base each month using a pencil eraser or a dry non-abrasive fabric.
• Make sure the power adapter and telephone line cords are plugged in
correctly and securely.
• Unplug the power adapter. Wait for 15 seconds before plugging it back
in. Allow up to one minute for the cordless handset and telephone base
to reset.
• The telephone might be malfunctioning. Please refer to the warranty
section of this user’s manual for further instruction.
Registration
failed appears
on the handset
display. • Only one handset can be registered at a time. If you have multiple
handsets to register, please follow the step on page 17 for the first
handset. Once a handset has been successfully registered, repeat the
steps for each handset that needs to be registered.
• Make sure that the telephone base and handset(s) are in idle mode when
registering a handset (page 17).
• Follow the steps on page 100 for the common cure for electronic
equipment, then try again to register a handset.