AT&T EP5632 - Manual (Page 101)

97
Appendix
The battery does
not charge in
the handset
-OR-
Low Battery
is constantly
displayed on the
handset. • Make sure the handset is placed in the charger correctly. The CHARGE
light on the charger should be on.
• If the cordless handset is in the charger or in the telephone base but the
CHARGE light is not on, refer to The CHARGE light is off on page 99.
• Remove the battery from the handset and install it in the spare battery
compartment on the side of the telephone base and let it charge for 16
hours. Then re-install the charged battery into the handset.
• Please refer to the battery section of this user’s manual.
• If the above measures do not correct the problem, the battery may need
to be replaced.
The telephone
does not ring
when there is an
incoming call. • Make sure the ringer is on. (See page 36 for the handset and page 47 for
telephone base ringer volume).
• Make sure the telephone line cord and power adapter are plugged in
properly (page 9).
• The cordless handset may be too far from the telephone base. Move it
closer to the telephone base.
• There may be too many extension phones on the telephone line to allow
all of them to ring simultaneously. Try unplugging some of them.
• If the other telephones in your home are having the same problem, the
problem is in the wiring or local service. Contact the local telephone
company (charges may apply).
• Other electronic products can cause interference to your cordless
telephone. Try installing your telephone as far away as possible from the
following electronic devices: wireless routers, radios, radio towers, pager
towers, intercoms, room monitors, televisions, VCRs, personal computers,
kitchen appliances, and other cordless telephones.
• Test a working telephone at the telephone jack. If another telephone has
the same problem, the problem is in the telephone jack. Contact your
local telephone company (charges may apply).
• The telephone line cord might be malfunctioning. Try installing a new
telephone line cord.
• Re-install the battery and place the cordless handset in the telephone
base or charger.
• Wait for the cordless handset to synchronize with the telephone base. To
be safe, allow up to one minute for this to take place.