Support utility tab, Sending a support file – Luminex xPONENT for MAGPIX User Manual

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Save - Click to open the Save As dialog box. This saves the file as a PDF. Pick a file name
and location to save the file, and click Save.

Support Utility Tab

Use this tab to create a support file you can send to Luminex Technical Support.

FIGURE 51.

Support Utility Tab

Sending a Support File

1. Type your name in the Name box.

2. Type your company name in the Company box.

3. Type your phone number in the Phone box.

4. Type your e-mail address in the Email box.

5. In the Comment box, type a detailed description about the problem you are

experiencing.

6. To include information about a batch, click Include Batch Info, then click the batch

name.

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