Warranty, Return of items – Nova-Tech DO 6+ User Manual
Page 46
Instruction Manual
DO 6+
- 40 -
introduced chemical compounds such as nitrate (NO
3
1-
) and ammonia (NH
4
1+
),
sulfate (SO
4
2-
), and sulfite (SO
3
2-
) and ferrous (Fe
2
+
) and ferric (Fe
3
+
) ions.
These are important consideration for water and wastewater treatment industry.
13. WARRANTY
This meter is supplied with a three-year warranty, six-month warranty for
electrode against significant deviations in material and workmanship.
If repair or adjustment is necessary and has not been the result of abuse or
misuse within the designated period, please return – freight pre-paid – and
correction will be made without charge. Eutech Instruments will determine if the
product problem is due to deviations or customer misuse.
Out of warranty products will be repaired on a charged basis.
Exclusions
The warranty on your instrument shall not apply to defects resulting from:
•
Improper or inadequate maintenance by customer
•
Unauthorized modification or misuse
•
Operation outside of the environment specifications of the products
14. RETURN OF ITEMS
Authorization must be obtained from our Customer Service Department or
authorized distributor before returning items for any reason. A “Return Goods
Authorization” (RGA) form is available through our Authorized Distributor.
Please include data regarding the reason the items are to be returned. For your
protection, items must be carefully packed to prevent damage in shipment and
insured against possible damage or loss. Eutech Instruments will not be
responsible for damage resulting from careless or insufficient packing. A
restocking charge will be made on all unauthorized returns.
Eutech Instruments Pte Ltd reserve the right to make improvements in
design, construction, and appearance of products without notice.