IAI America SSPA - Manual (Page 110)

16. W
arranty
102
16. Warranty
16.1 Warranty Period
One of the following periods, whichever is shorter:
y 18 months after shipment from our company
y 12 months after delivery to the specified location
y 2,500 hours of operation
16.2 Scope of Warranty
Our products are covered by warranty when all of the following conditions are met. Faulty products covered by
warranty will be replaced or repaired free of charge:
(1) The breakdown or problem in question pertains to our product as delivered by us or our authorized dealer.
(2) The breakdown or problem in question occurred during the warranty period.
(3) The breakdown or problem in question occurred while the product was in use for an appropriate purpose
under the conditions and environment of use specified in the operation manual and catalog.
(4) The breakdown or problem in question was caused by a specification defect or problem, or by the poor
quality of our product.
Note that breakdowns due to any of the following reasons are excluded from the scope of warranty:
[1] Anything other than our product
[2] Modification or repair performed by a party other than us (unless we have approved such modification or
repair)
[3] Anything that could not be easily predicted with the level of science and technology available at the time
of shipment from our company
[4] A natural disaster, man-made disaster, incident or accident for which we are not liable
[5] Natural fading of paint or other symptoms of aging
[6] Wear, depletion or other expected result of use
[7] Operation noise, vibration or other subjective sensation not affecting function or maintenance
Note that the warranty only covers our product as delivered and that any secondary loss arising from a
breakdown of our product is excluded from the scope of warranty.
16.3 Honoring the Warranty
As a rule, the product must be brought to us for repair under warranty.