ZOLL Propaq MD Rev A - Manual (Page 35)

Service
9650-0805-01 Rev. A Propaq MD Operator’s Guide 1-25
Service
The Propaq MD only requires recalibration of the CO
2
module. Service is required after 20,000
hours of use of the CO
2
module. Appropriately trained and qualified personnel should,
however, perform periodic tests of the defibrillator functionality to verify proper operation.
If a unit requires service, contact the ZOLL Technical Service Department.
When requesting service, please provide the following information to the service
representative:
• Unit serial number
• Description of the problem
• Department using the equipment and name of the person to contact
• Purchase order to allow tracking of loan equipment
• Purchase order for a unit with an expired warranty
• Sample ECG or other stripcharts demonstrating the problem (if available and applicable),
less any confidential patient information.
For customers In the U.S.A. For customers outside the U.S.A.
Telephone:
Fax:
1-800-348-9011
1-978-421-9655
1-978-421-0010
Call the nearest authorized ZOLL Medical Corporation
representative.
To locate an authorized service center, contact the
International Sales Department at
ZOLL Medical Corporation
269 Mill Road
Chelmsford, MA 01824-4105
Telephone: 1-978-421-9655