Troubleshooting – Thermo Fisher Scientific Eutech 2700 Series User Manual

Page 49

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45

23.

Troubleshooting

Parameter

Cause

Solution

pH

Won’t accept 1

st

calibration point

New calibrations must begin with

neutral standard (7.00 or 6.86)

pH

Cal points are too

close

Custom pH buffer calibration values

must be at least 1.0 pH unit apart.

pH

Reading is 7.00

and won’t change

Electrode tip may be cracked or

broken. Replace electrode.

pH or Ion

Slope error /

Calibration error

Calibration values are too far apart, or

too far from ideal values. Check the

electrode, use fresh buffers, and check

meter settings. Electrode may require

filling solution,

conditioning,

or

complete replacement. Refer to

electrode manual.

Ion

Display reads “- - -“ 2-point Ion calibration is required; no

calibration is stored in memory.

Conductivity Can’t adjust / can’t

calibrate

AUTO calibration values (84 µS, 1413

µS, 12.88 mS, or 111.8 mS) are not

used. Change Cal Method to MANUAL.

Conductivity 2

nd

Calibration point

replaces the 1st

Only one point per range can be

calibrated. Re-consider your SINGLE or

MULTI Cal Points setting in Section 10.

TDS

Standard does not

match

Adjust TDS factor as needed to correct

value. Refer to “Calculating TDS

Conversion Factor”.

DO

Reading is very

slow to stabilize

Ensure stirrer motor is on during

solution measurement and temperature

is stable. If electrode is old, gold

cathode may be tarnished—buff with

disk or pencil eraser. Replace

membrane, electrolyte and recondition

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