Brother HL-S7000DN User Manual

Page 87

Advertising
background image

Troubleshooting

81

7

I want to check my network devices are working properly.

Question

Interface Solution

Is your Brother machine,
access point/router or
network hub turned on?

wired/
wireless

Make sure you have confirmed all instructions in First check the following:
uu

page 76.

Where can I find my Brother
machine's network settings,
such as IP address?

wired/
wireless

Print the Network Configuration Report. See Printing the Network
Configuration Report
uu page 37.

How can I check the link
status of my Brother
machine?

wired/
wireless

Print the Network Configuration Report and check that
Ethernet Link Status or Wireless Link Status is Link OK. See Printing
the Network Configuration Report
uu page 37.

If the Link Status shows Link DOWN or Failed To Associate, start over
again from the First check the following: uu page 76.

Can you “ping” the Brother
machine from your
computer?

wired/
wireless

Ping the Brother machine from your computer using the IP address or the
node name.

Successful i Your Brother machine is working correctly and connected
to the same network as your computer.

Unsuccessful i Your Brother machine is not connected to the same
network as your computer.

(Windows

®

)

Ask the network administrator and use the Network Connection Repair
Tool to fix the IP address and the subnet mask automatically. For details
of the Network Connection Repair Tool, see (Windows

®

) Confirm the IP

address and the Subnet Mask using the Network Connection Repair
Tool.
in Is your Brother machine assigned with an available IP address?
uu

page 78.

(Macintosh)
Confirm the IP address and the Subnet Mask are set correctly. See
Confirm the IP address and the Subnet Mask. in Is your Brother machine
assigned with an available IP address?
uu page 78.

Is the Brother machine
connecting to the wireless
network?

wireless

Print the WLAN report to confirm the state of the wireless connection. For
how to print, see Printing the WLAN report uu page 38. If there is an error
code on the printed WLAN report: uu Quick Setup Guide: Troubleshooting.

I have checked and tried all
of the above, however, I'm
still having problems. Is
there anything else I can
do?

wired/
wireless

See the instructions supplied with your WLAN access point/router to find the
SSID and the Network Key information and set them correctly. For details of
the SSID and the Network Key, See Are your security settings
(SSID/Network Key) correct?
in
I cannot complete the wireless network
setup configuration.
uu page 76
.

Advertising