HP XP Data Shredder Software User Manual

Page 139

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Error

Corrective action

Busy

Status: The external array's status is BUSY.
Corrective action: The external array's port is still

recognized. Check the external array's settings and

the load on the external array (for example, check

whether the configuration assigns too much load on

the external array). If you cannot restore the path,

contact your HP account support representative.

LDEV reserved

Status: The external array's status is Reserved. You

cannot access the external array's device from the

local array.
Corrective action: Remove the Reserve status on the

external array's device.

Response error

Status: The external array's status is Blocked due

to an abnormal reply (Response). You might not be

able to access the external array's device, or data

protection might be set on the external array's device.
Corrective action: The external array's port is

recognized. Check the external array's setting and

status. If you cannot restore the path, contact your

HP account support representative.

Initiator port

Status: The external array (for example, XP) port

attribute changed to Initiator.
Corrective action: Set the external array's port

attribute back to target. If you cannot restore the path,

contact your HP account support representative.

RCU target port

Status: The port attribute of the external array

changed to RCU target.
Corrective action: Set the port attribute of the external

array to Target. If you cannot restore the path, contact

your HP account support representative.

Unknown port

Status: The external array's port attribute is unknown.
Corrective action: The external array's port is

recognized. Check the condition of the connection

(for example, cables and switches) to the external

array. If you cannot restore the path, contact your

HP account support representative.

Cannot detect port

Status: The path was removed or the external array's

port cannot be found. There is a problem with the

connection to the external array. The following are

possible causes:

The fibre cable is not connected properly.

The topology setting between the external and

target ports does not match.

Because security is set on the port, the external

array's device cannot be recognized from the

local array.

If the external array is connected through switches,

the switches' settings might not be appropriate.

Corrective action: Check the condition of the

connection to the external array. If you cannot

restore the path, contact your HP account support

representative.

External Storage XP user guide

139

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