Service information messages (sims), Service – HP XP P9500 Storage User Manual

Page 128

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Description

Error code (SSB2)

The command was rejected because the desired capacity exceeded the charging capacity of
the secondary system's Continuous Access Synchronous Z. Check the license capacity as well
as the related program product.

EBD9

The command was rejected because the desired capacity exceeded the charging capacity of
the secondary system's Cnt Ac-J Z. Check the license capacity as well as the related program
product.

EBDB

The command was rejected because the processing load of the storage system is heavy. Please
execute the command again after a while.

EBDC

The command was rejected because the specified S-VOL was already used in the Cnt Ac-J Z pair
for delta resync.

EBE0

The command was rejected because the all S-VOLs of the specified restore journal were not the
another Cnt Ac-J Z's S-VOLs.

EBE1

The command was rejected because the difference was not ready for the journal resync operation.

EBE2

The update data of Continuous Access Synchronous Z (master journal of the Cnt Ac-J Z pair for
delta resync operation) is inconsistent with the update data of the restore journal of the Cnt Ac-J
Z pair. Perform Cnt Ac-J Z Pairresync (journal resync mode that forcibly copies all data).

The command was rejected because the journal volume of specified restore journal was blocked.

EBE5

The command was rejected because the At-Time Split function is used combining Cnt Ac-J Z with
BC Z and the split time is restored to the specified restore journal.

EBF2

The command was rejected because the split time of the AT-Time Split function is restored.

EBF3

The command was rejected because the specified restore journal was not registered.

EBFD

RAID Manager error codes for Cnt Ac-J Z: SSB1 = B9FE

Description

Error code (SSB2)

Journal volumes are not registered in the specified journal.

B902

Service information messages (SIMs)

The P9500 system generates service information messages (SIMs) when service is required. SIMs
can be generated by channel and storage path microprocessors and by .

The SVP reports all SIMs related to Continuous Access Journal Z processing. The SIMs reported to
the host are logged in the SYS1.LOGREC dataset of the host operating system. Each time a SIM
is generated, the amber Message LED on the control window (under the Ready and Alarm LEDs)
turns on as an additional alert for the user.

SIMs are classified into four categories according to severity for reporting and logging purposes:
service, moderate, serious, or acute.

Continuous Access Journal Z SIMs are displayed on Remote Web Console. You can review the
SIMs in the Status window of Remote Web Console.

SIMs generated by the primary system include the device ID of the P-VOL (byte 13).

SIMs generated by the secondary system include the device ID of the S-VOL (byte 13).

For further information on SIM reporting, contact your HP representative or HP Technical Support.

The figure below shows a typical 32-byte SIM from the system. The six-digit reference code consists
of bytes 22, 23, and 13. The reference code identifies the possible error and determines the
severity. The SIM type (byte 28) indicates the component that experienced the error. When the
value of byte 22 is 21, the SIM is a control unit SIM. When the value of byte 22 is Dx (where x
is an arbitrary character), the SIM is a device SIM.

128

Troubleshooting

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