Manage supplies, Print-cartridge storage, Hp policy on non-hp print cartridges – HP LaserJet P4015 Printer series User Manual

Page 128: Hp fraud hotline and web site, Supplies life

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Manage supplies

Using, storing, and monitoring the print cartridge can help ensure high-quality output.

Print-cartridge storage

Do not remove the print cartridge from its package until you are ready to use it.

CAUTION:

To prevent damage to the print cartridge, do not expose it to light for more than a few

minutes.

HP policy on non-HP print cartridges

Hewlett-Packard Company cannot recommend the use of non-HP print cartridges, either new or
remanufactured.

NOTE:

Any damage caused by a non-HP print cartridge is not covered under the HP warranty and

service agreements.

To install a new HP print cartridge, see

Change the print cartridge on page 117

. To recycle the used

cartridge, follow the instructions included with the new cartridge.

HP fraud hotline and Web site

Call the HP fraud hotline (1-877-219-3183, toll-free in North America) or go to

www.hp.com/go/

anticounterfeit

when you install an HP print cartridge and the control-panel message says the cartridge

is non-HP. HP will help determine if the cartridge is genuine and take steps to resolve the problem.

Your print cartridge might not be a genuine HP print cartridge if you notice the following:

You are experiencing a high number of problems with the print cartridge.

The cartridge does not look like it usually does (for example, the orange pull tab is missing, or the
packaging differs from HP packaging).

Supplies life

For information regarding specific product yield, see

www.hp.com/go/learnaboutsupplies

.

To order supplies, see

Supplies and accessories on page 195

.

116 Chapter 9 Manage and maintain the product

ENWW

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