Enww interpret control-panel messages 149 – HP LaserJet P4015 Printer series User Manual

Page 161

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background image

Control panel message

Description

Recommended action

68.X PERMANENT STORAGE WRITE FAIL

To continue press OK

The storage device is failing to write. Printing
can continue, but there might be some
unexpected behaviors because an error
occurred in permanent storage.

Press

OK

to continue.

If the error does not clear, turn the product off
then on. If the message persists, contact an
HP-authorized service or support provider.

68.X STORAGE ERROR SETTINGS
CHANGED

For help press

alternates with

68.X STORAGE ERROR SETTINGS
CHANGED

To continue press OK

An error occurred in the product permanent
storage and one or more product settings has
been reset to its factory default.

Press

OK

to resume printing.

Print a configuration page and check the
product settings to determine which values
have changed.

If the error does not clear, turn the product off
and then on. If the message persists, contact
an HP-authorized service or support
provider.

69.X ERROR

For help press

alternates with

69.X ERROR

To continue press OK

A printing error occurred.

1.

Turn the product off and then on.

2.

If the message persists, contact an HP-
authorized service or support provider.

79.XXXX ERROR

To continue turn off then on

The product detected a critical hardware
error.

1.

Press the stop button

to clear the

print job from the product memory. Turn
the product off and then on.

2.

Try printing a job from a different
program. If the job prints, go back to the
first program and try printing a different
file. If the message appears only with a
certain program or print job, contact the
software vendor for assistance.

If the message persists with different
programs and print jobs, try these steps.

1.

Turn the product off.

2.

Disconnect all cables to the product that
connect it to the network or computer.

3.

Remove all the memory DIMMs or third-
party DIMMs from the product. Then
reinstall the memory DIMM.

4.

Remove the EIO device from the
product.

5.

Turn the product on.

Table 10-1

Control-panel messages (continued)

ENWW

Interpret control-panel messages 149

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