HP LaserJet P4015 Printer series - Manual (Page 156)

Control panel message Description Recommended action
11.<XX> INTERNAL CLOCK ERROR
To continue press OK
The real time clock has experienced an error. Printing can continue, but a prompt will
appear every time the product is turned on.
To resolve the issue, contact an HP-
authorized service or support provider.
13.JJ.NT DEVICE WARNING The external device sent a warning. No action is necessary.
13.JJ.NT JAM IN <LOCATION> A jam has occurred in the specified location. Remove jammed paper from the specified
location.
If the message persists after all jams have
been cleared, a sensor might be stuck or
broken. Contact an HP-authorized service or
support provider.
13.JJ.NT JAM INSIDE <LOCATION> A jam has occurred in the specified location. Remove jammed paper from the specified
location.
If the message persists after all jams have
been cleared, a sensor might be stuck or
broken. Contact an HP-authorized service or
support provider.
13.JJ.NT PAPER JAM OPEN INPUT
TRAYS
alternates with
Open all trays
A jam has occurred in an input tray. 1. Open the top cover.
2. Remove the print cartridge and any
paper.
3. Reinstall the print cartridge and close
the top cover.
4. Close all trays.
21 PAGE TOO COMPLEX
For help press
alternates with
21 PAGE TOO COMPLEX
To continue press OK
The data (dense text, rules, raster or vector
graphics) sent to the product was too
complex. 1. Press OK to print the transferred data
(some data might be lost).
2. If this message appears often, simplify
the print job or install additional memory.
22 EIO X BUFFER OVERFLOW
To continue press OK
Too much data was sent to the EIO card in
the specified slot [X]. An improper
communications protocol might be in use.
Note: EIO 0 is reserved for the HP Jetdirect
embedded print server.
1. Press OK to clear the message. (The job
will not be printed.)
2. Check the host configuration. If the
message persists, contact an HP-
authorized service or support provider.
22 EMBEDDED I/O BUFFER OVERFLOW
To continue press OK
Too much data was sent to the product's
internal HP Jetdirect. Press OK to continue printing. Some data
may be lost.
22 USB I/O BUFFER OVERFLOW
To continue press OK
Too much data was sent to the USB port. Press OK to clear the error message. (The job
will not be printed.)
40 EIO X BAD TRANSMISSION
To continue press OK
The connection has been broken between
the product and the EIO card in the specified
slot [X].
Note: EIO 0 is reserved for the HP Jetdirect
embedded print server.
Press OK to clear the error message and
continue printing.
Table 10-1 Control-panel messages (continued)
144 Chapter 10 Solve problems ENWW