HP LaserJet P4015 Printer series User Manual

Page 160

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background image

Control panel message

Description

Recommended action

66.XY.ZZ INPUT DEVICE ERROR

Check cables and turn off then on

66.XY.ZZ INPUT DEVICE FAILURE

For help press

alternates with

66.XY.ZZ INPUT DEVICE FAILURE

Check cables and turn off then on

An error occurred in an external paper-
handling accessory.

1.

Turn the product off.

2.

Check that the accessory is properly
seated on and connected to the product,
without any gaps between the product
and the accessory. If the accessory
uses cables, disconnect and reconnect
them.

3.

Turn the product on.

4.

If the message persists, contact an HP-
authorized service or support provider.

66.XY.ZZ OUTPUT DEVICE ERROR

For help press

alternates with

66.XY.ZZ OUTPUT DEVICE ERROR

Check cables and turn off then on

The external paper-handling controller has
detected a problem.

Check the cables, and then turn the product
off and then on.

66.XY.ZZ OUTPUT DEVICE FAILURE

For help press

alternates with

66.XY.ZZ OUTPUT DEVICE FAILURE

Turn off, check connection, turn on

An error occurred in an external paper-
handling accessory.

1.

Turn the product off.

2.

Check that the accessory is properly
seated on and connected to the product,
without any gaps between the product
and the accessory. If the accessory
uses cables, disconnect and reconnect
them.

3.

Turn the product on.

4.

If the message persists, contact an HP-
authorized service or support provider.

66.XY.ZZ SERVICE ERROR

For help press

alternates with

66.XY.ZZ SERVICE ERROR

Check cables and turn off then on

The external paper-handling controller has
detected a problem.

Check the cables, and then turn the product
off and then on.

68.X PERMANENT STORAGE FULL

For help press

alternates with

68.X PERMANENT STORAGE FULL

To continue press OK

The permanent storage is full. Some settings
might have been reset to the factory defaults.

1.

If the error does not clear, turn the
product off and then on.

2.

Print a configuration page and check the
product settings to determine which
values have changed.

3.

Turn the product off, then press and hold

Menu

while turning the product on to

clean up permanent storage.

4.

If the message persists, contact an HP-
authorized service or support provider.

Table 10-1

Control-panel messages (continued)

148 Chapter 10 Solve problems

ENWW

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