HP LaserJet P4015 Printer series - Manual (Page 155)

Interpret control-panel messages
Control-panel message types
Four types of control-panel messages can indicate the status of or problems with the product.
Message type Description
Status messages Status messages reflect the current state of the product. They inform you of normal product operation
and require no interaction to clear them. They change as the state of the product changes. Whenever
the product is ready, not busy, and has no pending warning messages, the status message Ready
appears if the product is online.
Warning messages Warning messages inform you of data and print errors. These messages typically alternate with the
Ready or status messages and remain until
OK is pressed. Some warning messages are clearable.
If CLEARABLE WARNINGS is set to JOB on the product CONFIGURE DEVICE menu, the next print
job clears these messages.
Error messages Error messages communicate that some action must be performed, such as adding paper or clearing
a jam.
Some error messages are auto-continuable. If AUTO-CONTINUE is set on the menus, the product
will continue normal operation after an auto-continuable error message appears for 10 seconds.
NOTE: Pressing any button during the 10-second auto-continuable error message overrides the
auto-continue feature, and the button function takes precedence. For example, pressing the stop
button
pauses printing and offers the option to cancel the print job.
Critical-error messages Critical error messages inform you of a product failure. Some of these messages can be cleared by
turning the product off and then on. These messages are not affected by the AUTO-CONTINUE
setting. If a critical error persists, service is required.
Control-panel messages
Table 10-1 Control-panel messages
Control panel message Description Recommended action
10.94.YY REMOVE SHIPPING LOCKS
FROM CARTRIDGE <AREA>
For help press
At least one shipping lock is installed. 1. Open the top cover.
2. Pull the tape and then remove the print
cartridge.
3. Remove the orange tabs from the print
cartridge.
4. Remove the plastic insert and foam from
the print cartridge area.
5. Reinsert the print cartridge and then
close the top cover.
10.XX.YY SUPPLY MEMORY ERROR
For help press
An error has occurred in one or more of the
product's supplies. Values of XX and YY are
listed below:
XX00 = memory is defective
XX01 = memory is missing
YY00 = cartridge
1. Turn the product off and then on to clear
the message.
2. If the message persists, contact an HP-
authorized service or support provider.
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