Table 11-3 troubleshooting suspended urz pairs – HP StorageWorks XP Remote Web Console Software User Manual

Page 299

Advertising
background image

Troubleshooting

5

Hitachi Universal Replicator for IBM /OS User’s Guide

Port Number
Mismatch

The specified port number is
not correct, or the cable is not
connected to the specified
port.

Delete the error path.
Check the specified port number or cable connections, and
then retry the operation.

Communication
Error

A timeout error has occurred
in the fibre path between the
local and remote storage
systems.

Delete the failed path and retry.

A failure occurs at a local
storage system port.

Repair the port status on the local storage system.

A failure occurs at a remote
storage system port.

Repair the port status on the remote storage system. After
that, delete the path by using the Delete Path or Delete
DKC
command, and then add the path and the remote
storage system again by using the Add Path or Add DKC
command.

A failure occurs in the path
relay equipment.

Repair the path relay equipment. After that, delete the path
by using the Delete Path or Delete DKC command, and
then add the path and the remote storage system again by
using the Add Path or Add DKC command.

Logical Blockade

The connection cable is
physically broken.

Replace the broken cable. After that, delete the path by using
the Delete Path or Delete DKC command, and then add the
path and the remote storage system again by using the Add
Path
or Add DKC command.

Program Error

Program error is detected.

Delete the path by using the Delete Path or Delete DKC
command, and then add the path and the remote storage
system again by using the Add Path or Add DKC command.

Table 11-3 Troubleshooting Suspended URz Pairs

Suspend

Type

Applies

to

Description

Corrective Action

Seconda
ry Data
Volume
by
Operator

Primary
data
volume,
secondar
y data
volume

The user suspended the pair from the primary
or the secondary storage system by using the
secondary data volume option.

Restore the pair from the primary
storage system.

by RCU

Primary
data
volume

The primary storage system suspended a pair
because the primary storage system detected
an error condition at the secondary storage
system.

Clear the error condition at the
secondary storage system or secondary
data volume. If you need to access the
secondary data volume, release the pair
from the secondary storage system. If
any data on the secondary data volume
has changed, release the pair from the
primary storage system and then re-
create the pair (Add Pair). If data on the
secondary data volume has not
changed, restore the pair from the
primary storage system.

Advertising
This manual is related to the following products: