About the diagnostic logs, Viewing diagnostic logs, 114 view log files dialog box – HP OpenView Storage Provisioner Software License User Manual

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Troubleshooting

159

OpenView Storage Provisioner User Guide

About the Diagnostic Logs

The Diagnostic log files display two types of information:

Messages – Displays the status of an issued command. For example, if you
selected Refresh from the Session pane, a message displays in the messages
log that states “Refresh started.”

Command log – Displays the code sent to the storage system for an issued
command.

If your storage system is experiencing problems, the diagnostic logs can help the
support engineers to understand the problem.

Viewing Diagnostic Logs

To view diagnostic log information:

1. From the Admin tab, select View.

2. Select the type of diagnostic messages to view from the pull-down list.

Figure 114: View Log Files dialog box

When you select a type of diagnostic message and press Enter, the content
changes to display those types of messages.

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