HP OpenView Storage Provisioner Software License - Manual (Page 28)

Introducing Storage Provisioner
26 OpenView Storage Provisioner User Guide
Service Levels
Service levels allow storage providers to define storage attributes that give storage
consumers access to available storage within a utility. You define service levels
when you set up customers to access storage systems and volumes. Service Levels
also allow you to define the cost for storage usage. The service level name and
description are the only two attributes visible to the storage customer.
When you create a service level, you specify storage attributes that define the level
of requirements for all storage systems within the service level. These attributes
include the type of storage system, protection level, copy option, backup option,
and price per gigabyte. The service level storage attributes are applied when
Storage Provisioner creates volumes. For example, several different customers
may have different storage requirements. One customer may have a very large
environment that includes applications that need a lot of storage within a
high-availability environment. The service level defined for this customer may
include the following:
■ HSV110 storage system.
■ VRAID 5 Protection Level.
■ Instantaneous Snapshot Copy option.
■ $15 per Gigabyte.
A different customer may only need VRAID 1 Protection Level with Backup
option.
Note: Storage Provisioner does not configure any backup applications. The Copy
option and Backup option document the configuration you completed outside of
Storage Provisioner after volumes are created by the storage consumer. These options
also enable Storage Provisioner to reserve storage for making snapshots or clones. By
reserving the storage for these options, you reduce the storage size available during the
provisioning process to ensure that Storage Provisioner does not allocate more storage
than is required.
Reporting
Reporting tools allow the storage provider and storage consumer to review storage
usage, quotas, and billing history. Reporting tools also provide administrative
tools that display generated logs and events. The administrative tools are used to
help the storage provider diagnose a problem when one occurs.