The paper is cut when the print has been completed, The cutter does not cut well, The roll is loose on the spindle – HP Designjet Z3100 Photo Printer series User Manual

Page 165

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The sheet stays in the printer when the print has been

completed

The printer holds the paper to allow the print to dry after printing, see

Change the drying time

on page 41

. If the paper is only partially ejected after the drying time, gently pull the sheet out of the

printer. If the automatic cutter is disabled, use the

Form feed and cut

key on the front panel, see

Feed and

cut the paper on page 42

.

The paper is cut when the print has been completed

By default the printer cuts the paper after the drying time has been completed, see

Change the drying

time on page 41

. You can disable the cutter, see

Turn the automatic cutter on and off on page 42

.

The cutter does not cut well

By default the printer is set to automatically cut the paper after the drying time has been completed.
However, there are some papers that cannot be cut, such as canvas or very thick paper, even when
the

Form feed and cut

key is pressed.

If the cutter is turned on but not cutting correctly, check that the cutter rail is clean and clear of any
obstacles.

If the cutter is turned off, or the paper selected is canvas, the

Form feed and cut

key only advances the

paper. Use this key to move the print far enough out of the front of the printer, until it is convenient to
manually cut with a straight edge or scissors.

The roll is loose on the spindle

The roll may need to be replaced or reloaded. If your roll has a three-inch cardboard core, ensure the
core adaptors supplied with the printer have been installed, see

Load a roll onto the spindle

on page 27

.

A strip stays on the output tray and generates jams

If a small piece of paper (200 mm or smaller) has been cut, such as before (if new roll) and after a full-
bleed print or after the

Form feed and cut

key has been pressed, the cut strip remains in the output tray.

Only when the printer is not working, reach in the tray and remove the strip.

ENWW

The sheet stays in the printer when the print has been completed 155

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