HP Designjet Z3100 Photo Printer series - Manual (Page 8)

Get printer accounting information ......................................................................................... 114
Check printer usage statistics ................................................................................................. 114
Printer statistics with HP Easy Printer Care (Windows) or HP Printer Utility (Mac OS) ...... 114
Printer statistics with the Embedded Web Server ....................................................... 114
Check ink and paper usage for a job ..................................................................................... 114
Ink and paper statistics with HP Easy Printer Care (Windows) or HP Printer Utility (Mac
OS) ..................................................................................................................... 114
Printer statistics with the Embedded Web Server ....................................................... 115
9 Handling ink cartridges and printheads
About the ink cartridges ........................................................................................................ 118
Check the ink cartridges status ............................................................................................... 118
Ink menu procedure ............................................................................................... 118
HP Easy Printer Care (Windows) or HP Printer Utility (Mac OS) procedures .................. 118
Remove an ink cartridge ....................................................................................................... 119
Insert an ink cartridge ........................................................................................................... 120
About the printheads ............................................................................................................ 121
Check the printhead status .................................................................................................... 122
Remove a printhead ............................................................................................................. 122
Insert a printhead ................................................................................................................. 125
10 Maintaining the printer
Check printer status .............................................................................................................. 130
Clean the exterior of the printer ............................................................................................. 130
Replace the cutter ................................................................................................................. 130
Maintain the ink cartridges .................................................................................................... 135
Move or store the printer ....................................................................................................... 135
Update the firmware ............................................................................................................. 136
Update the software ............................................................................................................. 136
Printer maintenance kits ........................................................................................................ 137
Secure Disk Erase ................................................................................................................ 137
11 Accessories
How to order supplies and accessories ................................................................................... 140
Order ink supplies ................................................................................................. 140
Order paper ......................................................................................................... 141
Non-recommended paper types ............................................................... 145
Order accessories ................................................................................................. 145
Introduction to the accessories ............................................................................................... 145
Stand .................................................................................................................. 145
EFI Designer Edition RIP ......................................................................................... 145
HP Photosmart Pro print plug-in for Adobe Photoshop ................................................ 146
12 Troubleshooting paper issues
The paper cannot be loaded successfully ................................................................................ 148
Unsuccessful roll load ............................................................................................ 148
Unsuccessful sheet load .......................................................................................... 148
Paper loading error messages ................................................................................ 149
The paper type is not in the driver .......................................................................................... 149
Transparent or translucent paper ............................................................................. 150
Glossy paper ........................................................................................................ 150
Matte Paper ......................................................................................................... 150
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